Propves Privacy Policy
Effective Date: November 5, 2024
This Privacy Policy describes how Propves ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "your") in the United States in connection with our property management services and platform ("Services").
1. Information We Collect
We collect information about you from various sources, including:
Information You Provide:
This includes information you provide directly to us, such as when you create an account, submit a property listing, complete a rental application, communicate with us, or use our Services. This may include:
- Contact information (e.g., name, email address, phone number, address)
- Financial information (e.g., bank account information for rent payments)
- Property information (e.g., address, size, amenities)
- Lease information (e.g., lease terms, rent amount)
- Tenant information (e.g., name, contact information, rental history)
- Any other information you choose to provide
Information We Collect Automatically:
We automatically collect certain information when you use our Services, such as:
- Device information (e.g., IP address, device type, operating system)
- Usage data (e.g., pages visited, features used, time spent on our platform)
- Location data (if you enable location services)
- Cookies and similar technologies (see our Cookie Policy for more information)
Information from Third Parties:
We may receive information about you from third parties, such as:
- Credit reporting agencies (for tenant screening)
- Background check providers (for tenant screening)
- Public databases
- Other property management software (if you import data)
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Services: To operate our platform, provide customer support, process transactions, manage properties, communicate with tenants, and improve our Services.
- Tenant Screening: To verify identities, conduct background checks, and assess the suitability of potential tenants.
- Marketing and Communications: To send you newsletters, promotional materials, and other updates about our Services (you can opt-out at any time).
- Legal Compliance: To comply with applicable laws and regulations.
- Other Purposes: With your consent, we may use your information for other purposes disclosed at the time of collection.
3. Sharing Your Information
We may share your information with:
- Service Providers: We share information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential functions.
- Landlords and Property Managers: We share information with landlords and property managers who use our Services to manage their properties and tenants.
- Tenants: We share information with tenants as necessary to facilitate the rental process and manage their tenancy.
- Other Parties with Your Consent: We may share your information with other parties with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments.
5. Your Privacy Choices
You have certain choices regarding your personal information:
- Access and Correction: You can access and update your information by logging into your account or contacting us.
- Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.
- Cookies: You can manage your cookie preferences through your browser settings (see our Cookie Policy for more information).
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
legal@propves.com